Shipping Policy
No Shipping to the United States of America
As of August 2025, Australia Post has suspended delivery to the USA.
Shipping Costs
As of July 2025, the following are the domestic postage rates provided by Mechstock at checkout. The pricing is based on parcel weight which includes the ordered goods and packing material.![]()
Domestic Rates Within Australia*![]()
*Queensland customers may receive cheaper rates based on postal zones.
For international customers, please use the tool at the checkout page to calculate postage.
Order Processing
All orders are packed with care and wrapped in paper or bubble wrap to prevent damage during transit. All item's except deskmats will be shipped in a cardboard box to prevent damage to items.
Fulfilment usually occurs within 1-2 business days but can take up to 5 business days for complex items. Fulfilment does not happen during the weekend or on Public Holidays.
Orders will be processed during the December/ January holiday period but Australia Post delivery timelines may be slower than usual.
Currently Shipping to:
Australia
Orders will be processed during the December/ January holiday period but Australia Post delivery timelines may be slower than usual.
Currently Shipping to:
Australia
U̶n̶i̶t̶e̶d̶ S̶t̶a̶t̶e̶s̶
New Zealand
South Korea
Malaysia
Singapore
Japan
Indonesia
Canada
Postage Assurance
New Zealand
South Korea
Malaysia
Singapore
Japan
Indonesia
Canada
Postage Assurance
Postage will be through Australia Post unless stated otherwise.
Standard Post within Australia usually delivers within 4-7 business days.
Express Post within Australia usually delivers within 1-2 business days.
Postage to Rural areas will require a few extra business days.
If your parcel gets lost or damaged during transit, please let us know immediately so an investigation can be lodged. Once the investigation begins we will wait for the results, before processing either a refund or replacement.
Return To Sender
Standard Post within Australia usually delivers within 4-7 business days.
Express Post within Australia usually delivers within 1-2 business days.
Postage to Rural areas will require a few extra business days.
If your parcel gets lost or damaged during transit, please let us know immediately so an investigation can be lodged. Once the investigation begins we will wait for the results, before processing either a refund or replacement.
Return To Sender
If you do not collect or accept your parcel within the timeframe provided by Australia Post, you must contact MechStock immediately to arrange a solution.
There will be a 5% processing fee if your order is returned and a refund is requested.
If you would like to still keep the order and have the parcel sent out again, you must pay for postage again.
Incorrect Order/Missing Items
If you believe there has been a mistake with your order, please get in touch immediately to discuss a resolution.
There will be a 5% processing fee if your order is returned and a refund is requested.
If you would like to still keep the order and have the parcel sent out again, you must pay for postage again.
Incorrect Order/Missing Items
If you believe there has been a mistake with your order, please get in touch immediately to discuss a resolution.
If you have any issues please contact: